Code of Practice For Complaints

GDC Regulations

As a team of dental professionals we are regulated in the UK by the General Dental Council (GDC). We are required by the GDC to comply to certain rules on our web site.

In line with European guidance, for all dental professionals providing dental care mentioned on the site the following information must be displayed:

Their professional qualification and the country from which that qualification is derived.

Their GDC registration number.

Dental practice websites must display the following information:

  1. The name and geographic address at which the dental service is established.
  2. Contact details of the dental service, including e-mail address and telephone number.
  3. The GDC’s address and other contact details, or a link to the GDC website
  4. Details of the practice’s complaints procedure and information of who patients may contact if they are not satisfied with the response.
  5. The date the website was last updated.

Our Practice Complaints Procedure can be found by following this link.

Important Announcement

In light of recent events with the spread of COVID-19 we have Been advised by the NHS and department of health to avoid all routine/non-essential treatment. All routine/ non-essential dental care will be postponed as of today (23/03/2020). If you are experiencing Severe pain, Bleeding or Swelling please call 01384 440047. Please take care and thank you for your co-operation.